It is the policy of Thermomax Ltd. to provide products and services, which lead to complete customer satisfaction.

It is our continual aim to improve and update our quality systems.

We recognise that the continued success of our company is dependent on the delivery of quality products on time and at competitive prices.

The involves ensuring that all employees at each stage of production and administration take the responsibility of guaranteeing the level of service provided equals or exceeds customer requirements.

It is only through the efforts each individual employee working accurately performing to the procedures and systems formulated by the company that we can work towards achieving a level of zero defect.

 
Thermomax Quality Policy


It is our aim to deliver the highest level of customer satisfaction through continual improvement of the Quality Management System, processes, products, and services.

We recognise that the continued success of our company is based upon:

• employee involvement and development
• world class Research & Development activities
• market leading products
• extensive product range
• strategic company objectives
• effective policies, procedures and systems
• timely delivery of quality goods at a competitive price

Through this policy we will exceed our customers’ expectations.

Georges Senninger
Managing Director